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**Exciting Opportunity: Call Center Representative – up to $25/hour!**
**Be the Voice That Makes a Difference!**
Join us in a rewarding career where your enthusiasm and energy over the phone become your greatest assets. We are seeking a BILINGUAL/SPANISH Dental Call Center Representative who can efficiently resolve patient inquiries and schedule appointments, with a strong focus on maintaining patient satisfaction. Embrace the opportunity to earn a competitive $30/hour while making a significant impact in our patients' lives.
**The ideal candidate should possess experience in effectively communicating with dental patients using a variety of dental terminology and language to establish strong connections, particularly with Spanish-speaking patients.**
**Your Role & Impact:**
**Patient-Centric Approach:** Bring value to every patient interaction, ensuring their needs are at the forefront of everything you do.
**Achievement of Goals:** Contribute to department success through individual accountability and collaborative efforts.
**Industry Knowledge Growth:** Continuously expand your understanding of the dental industry and practices.
**Decision-Making:** Use sound judgment in evaluating potential patients and their need for care.
**Efficient Communication:** Respond promptly to phone calls to minimize missed connections.
**Leadership Support:** Offer guidance to less experienced team members and keep detailed notes for seamless patient experiences.
**Proactive Engagement:** Anticipate patient needs, re-book missed appointments, and identify opportunities for added value.
**What We Offer:**
**Competitive Compensation:** Earn $30/hour with the potential for bonus pay.
**Comprehensive Benefits:** Enjoy health, vision insurance, and paid time off.
**Flexible Scheduling:** Work in shifts that balance your professional and personal life.
**Professional Growth:** Opportunities for advancement in a dynamic and supportive environment.
**Who You Are:**
- Experienced in customer support, preferably in a call center or dental office.
- Enthusiastic and effective communicator over the phone.
- Skilled in multitasking, setting priorities, and managing time.
- Eager to learn and grow within the dental industry.
**Ready to Join Us?**
This is more than just a job; it's a journey towards personal and professional growth. If you're ready to be a part of a team where your contributions are valued and your growth is a priority, apply now!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
Experience level:
Shift:
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Ability to Relocate:
Work Location: In person
Full Time
$40k-52k (estimate)
05/01/2024
08/27/2024
fullersmiles.com
Santa Monica, CA
<25
The job skills required for Call Center Representative (English/Spanish) include Customer Service, Call Center, Scheduling, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative (English/Spanish). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative (English/Spanish). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative (English/Spanish) positions, which can be used as a reference in future career path planning. As a Call Center Representative (English/Spanish), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative (English/Spanish). You can explore the career advancement for a Call Center Representative (English/Spanish) below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.